What are the Frequently Asked Questions for White Birch Resort

    • Procedures to Make a Reservation: All reservations are taken over phone.  Guests are responsible for the entire period booked.  A 50% deposit is required to make a reservation. To reserve a cabin or home, call us with a Visa/Master Card or Discover credit card deposit and we will make all the arrangements.  Debit cards are not accepted within 30 days from arrival.  All reservations are subject to state and local taxes.  All stays include quality activities and amenities that are sure to enhance your experience and benefit while staying at White Birch Resort.   All stays receive over  30 all-inclusive resort activities, amenities, maps, area brochures and much more. White Birch Resort does not charge a cleaning fee.
    • Upon Arrival: A standard check in procedure is required for all guests. Guests are required to register all guests for home and/or cabin rentals and pay any remaining balance for stay with either cash or valid MasterCard or Visa credit card. Check or Debit Card Payments must be received and applied on any remaining balance 30 Days before arrival. A valid MasterCard or Visa credit card # (No debit cards) will need to be given for all registrations to cover any unpaid balances or incidentals, such as, damage, loss or excessive cleaning resulting from guests stay. Credit card information will be destroyed after departure. No refund will be given for early departures. Key(s) to rentals will be given to guests when balance has been paid in full. We accept only one form of payment transaction for reservation balance to be made from the guest who made the reservation. All cabins/homes are Smoke-Free per Beltrami County ordinance -smoking allowed outside.upancy level.
    • Advance Reservations: Reservations can be more than a year in advance. Please call for details.
    • Occupancy Levels: Guests cannot exceed maximum occupancy regardless of age.
    • Checks: We do not accept checks unless they are received at least 30 days before arrival..
    • NOT Allowed at Resort : Pets, Jet skis, ATV's and Fireworks. No Smoking allowed in any buildings.
    • Distances: We are 3/12 hrs. From Minneapolis, 3 hrs. from Fargo, 1 hr. from Canada, 2 ½ hrs. from Duluth, 13 hrs. from Chicago
    • WI-FI: The resort has FREE WI-FI access if you need to check in with the world. However, we have limited bandwidth because we are in a remote area. That means we make every effort to have it usually reaches in the rentals on most devices but it isn't always guaranteed. You can find access in the White Birch Resort office.
    • Visitor(s) Policy: White Birch Resort is a private facility maintained to serve only our paid REGISTERED OVERNIGHT GUESTS. Due to Minnesota Health and Licensing Regulations and resort guest capacity, White Birch Resort DOES NOT ALLOW ANY visitor(s). We do not allow any substituting/exchanging/switching out and/or replacing of any guests during stay. Guests cannot exceed the maximum capacity of any rental.
    • Extra Persons Charge: Extra Person Charge is $50/day or $200/week per person over the base rate. The extra person charge from 6/10/17 to 8/19/17 is WEEKLY ONLY even if guest(s) are here less than a week.
    • Cancellations:  As a courtesy, your deposit minus a $400 cancellation fee will be refunded when the following requirements are met on cancellations made more than 120 days before arrival. FIRM.

      1) Reservation cancellations must be made in writing and recieved by WBR more than 120 days before arrival date. No phone or email cancellations are accepted for any reason.

      2) When ALL resort vacancies are filled for that time slot at normal season rates.

      3)We do not accept cancellations due to weather for any reason.

      If these requirements above are not met, deposits will not be refunded and the customer is financially responsible for the full amount of the original reservation.

      No cancellations or refunds are accepted 120 days or less before arrival date for any reasons. The customer is financially responsible for the full amount of the original reservation. You are welcome to send someone else in your place. If there are any concerns of cancelling due to an emergency, White Birch Resort highly recommends you to purchase travel insurance thru a reputable travel agent or your insurance provider. Suggestions: Travel Guard or TravelEx Insurance

    • Arrival and Departure Times: Check-In 4:00 - 9:00 pm. Check-Out 10:00 am.
    • Swimming Pool Hours: Pool is open from Memorial Weekend to Tuesday after Labor Day Weekend. 10:00AM-9:00PM weather permitting (above 65 degrees).
    • Tabs: Any tabs acquired during stay, will need to be paid in office and completed by 8PM the night before your departure. Items such as bags of ice, ice cream, candy, soda, apparel, hats, gas for boats, nonperishable groceries can be put on a tab and paid the night before departure.
    • Games Check Out: We have plenty of games/board games that can be checked out in the office. Please just sign them out on the Games List located on the counter in the Office.
    • Firewood: We provide FREE firewood for all home/cabin rentals. Campfires are allowed to begin at 12 noon.
    • Life Vests: Life vests are FREE to use and do not need to be checked out.
    • Items to Purchase in Office: You can purchase items in office, such as, salt, pepper, sugar, mayonnaise, ketchup, mustard, bags of ice, candy, soda, ice cream bars, apparel, hats.
    • Closest local restaurants: NOTE: Their hours of operation change every season, so please call for hours before going to restaurants…
    • Countryside Family Restaurant – 3mile across the street from Shell Gas/Timberline 218-835-3333
    • Timberline Sports-N-Convenience Shell Gas Station, Subs & Pizza 218-835-4636
    • Blackduck Bowling Lanes, Food & Ice Cream 218-835-6620
    • The Pond Bar, Liquor Store and Food - 3 mile next door to Grocery Store 218-835-4820
    • Office Hours : Monday-Friday 9am-4pm & 6-9pm Saturday 4-9pm Sunday 8-10am & 1-9pm. Hours of operation in the office are limited from mid-October to the first week in May.
    • What Do You Need to Bring:
    • Dishwasher detergent
    • Hand soaps
    • Dish soaps
    • Bathing soaps
    • Shampoos
    • Kitchen towels
    • Paper towels
    • Wash cloths
    • Hand towels
    • Bathing towels
    • Swimming towels
    • Towel bath mats
    • Quarters for Coin-Op washer/dryers in homes
    • Grocery Examples: ketchup, mustard, soap, salt/pepper, pancake ingredients, foil, frying oil
    • Deep fryers
    • Waffle makers
    • Upright blender (for frozen drinks)
    • Fishing license
    • Bring additional lawn chairs for outside and around the campfires- 6 Adirondack Chairs on Main Deck, Picnic Table in screen porch and Log Swing at campfire outside in front of house.
    • Coolers and Bags of Ice for your drinks
    • Binoculars
    • Sunscreen
    • Bug Spray
    • Sunglasses
    Why Stay and Play at White Birch Resort
    • Best 
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