Minnesota Resort Policies and General Information for White Birch Resort
Half of the total reservation is due upon booking. If the booking is made 120 days or less from the arrival date, a payment of 100% is taken by WBR Properties at the time of the booking.
Any remaining balance must be paid 120 days prior to the arrival date, or this Agreement may be cancelled by the sole option of WBR Properties. An automatic credit card payment for the remaining balance will be scheduled to be made 120 days prior to the arrival date. MasterCard, Visa or Discover credit card can be made for any payments of the reservation stay. If the automatic payment fails for any reason, it is the responsibility of the Guest to make sure that the remaining balance is promptly paid in full on another credit card, or the reservation will be canceled with no refund of payments made. All policies contained in this Agreement shall apply equally to payments made by credit card. Any additional unexpected charges incurred during stay will be charged by credit card transaction; to credit card on file.
Taxes are included in stated rental rates on this website. Invoice totals will also include local standard property management fees, such as, transaction fee, ADP fee, linen and cleaning fee. White Birch Resort is not responsible for or have any control over how much any additional website fees, ie. VRBO, Homeaway, Orbitz, Kayak and other rental sites will add to your stay when reserving directly thru their rental sites. Reservations made directly thru this website with WBR Properties can save in the range of 10-20% in charges. So come to www.whitebirchresort.net directly via phone call or website inquiry. We love to help you save in your budget.
- CHECK IN begins after 4pm. You must be 25 and have have all balances paid for the day before arrival. You will receive a text about our check in procedure a day or two before your arrival time. We want your vacation to be problem free and to be a great experience! Once you arrive at your vacation home, please text us at 218-553-0209 to let us know you have arrived. Please notify us immediately if anything is out of order, missing or is not of your satisfaction. Please let us know if you have found a problem in order to take care of it as soon as possible instead of reporting it after you have departed from your vacation. Most situations can be remedied very quickly. We would hate for you to go a entire stay without knowing we could have helped you. We can’t correct the problem if you do not let us know.
- CHECKOUT is before 10am as cleaning staff will be there ready to begin cleaning for next guests. Please leave the door unlocked and the key on the table. Please do not leave any food in dishes within the refrigerator. Please discard of any used/opened perishable foods and leave any unopened or non-perishable food or items for donation to our cleaning staff. They very much appreciate it. Please leave any unused cold items in the refrigerator. Remove all garbage from every room and take it to the appropriate outside container. Check for all your personal belongings under beds, in couch/chair cushions, in drawers and in closets. We do not want you to leave anything behind.
Bed linens are provided with rental property. Guest is responsible for lost or damaged items at the cost of two (2) times the published standard rental price for such damaged or lost linens. Any excessive stains occurred to linens will be considered for replacement. This includes excessive sun tanning product stains, mud and/or car oil stains and all other non-removable stains. All linen are checked before being put into service for stains.
Beds and bedding is provided for amount of paying guests ONLY. All beds and bedding will be provided as follows- 2 guests to all full and queen beds, 1 guest to single beds and 2 guests for Queen Sofa Bed in 5th Bedroom. Please NOTE: Linens and bed making will be provided prior to arrival and is not optional. Linen packages include sheets ONLY not towels or wash cloths. Toilet paper and garbage bags are provided.
You are renting a privately owned home. It has been decorated and equipped to satisfy the particular tastes and desires of the owner. Our property will be equipped with basic needs for a great vacation. Do not move or rearrange the furniture. In the event that any furniture is moved, damaged due to being moved or the hardwood floors are marked up due to renters irresponsibility during stay (non-normal wear tear) the renter will accept full financial responsibility. Any of these scenario’s will result in a $500 charge with NO EXCEPTION.
Once the deposit has been received, NO REFUND or ALTERATION can be made on a reservation. Guests are strongly encouraged to purchase Travel Insurance to protect themselves and their traveling companions from any unexpected situations. Please contact the travel insurance directly for coverage details. Travel insurance is being offered by Nationwide Play Travel Protection, and can be approved or declined at time of reservation. If you so choose to cancel your reservation, cancellations requests must still be in writing and received 120 days before arrival date via email or mail. Cancellations are only covered under purchased travel insurance policy. WBR does not handle travel insurance policy questions or reimbursements. Unfortunately, WBR does not have a department devoted to selling travel insurance directly to customers. Please note, ALL questions regarding travel insurance must go directly to the Nationwide Play Travel Protection. Payments cannot be transferred and guests may not assign or sublease. Guest is financially responsible for the full amount of the original reservation. We encourage you to purchase the travel insurance offered by Nationwide Play Travel Protection thru our OwnerRez secure payment system. As of 3/1/22 – Full coverage can be chosen at a retail price equal to 10.8% of trip cost.
We DO NOT accept cancellations due to weather, natural disasters and/or pandemic like situations for any reason. We STRONGLY recommend guests purchasing travel insurance.
In NO event shall the rental property be occupied by more persons than the capacity of the property as stated in property description as stated on website or your email confirmation information as completed with all reservations. Occupancy includes ALL age individuals: zero age and up. Occupancy is not to exceed the unit including guests of all ages.
Our Minnesota Resort vacation homes provided ample parking as noted on our websites advertising our home rental. The number of parking spaces is based on the space available for standard automobiles. We do provide extra space for boats and trailers.
White Birch Resort strictly prohibits any house parties. We reserve the right to rent our home TO FAMILY GROUPS and/or RESPONSIBLE ADULT GROUPS comprised of guests 25 years of age or older. No fraternities, bachelor, bachelorette, pre-wedding, school, civic, or other non-family groups are allowed. We reserve the right to terminate a contract as the result of non-compliance and misrepresentation on the part of the guest at check in or anytime during stay. Determination is our sole discretion of the owner. If such circumstance occurs, the guests shall render the rental contract null and void and all monies will be forfeited and the guests will be asked to leave the property immediately. If the guests ignore the request to leave the premise immediately without any incidence(s), police action will be called to escort said guests off property without discussion. ANY illegal activity is also a violation of the rental agreement and all guests will be asked to leave property immediately. The rental agreement may not be re-assigned or subleased to another individual without prior approval and consent of WBR . Guests may not disrupt neighbors. If rules are not followed by a guest, they will be asked to leave immediately with no refund for any violation. Please respect rules as to avoid any uncomfortable situation(s) for all individuals involved.
Many refrigerators are left open during cleaning. It can take as long as 12 hours before your food will cool and the refrigerator returns to a normal temperature. If you fill it with warm groceries and continually open the refrigerator door, it will take much longer than 12 hours. If your questioning the temperature after arrival, please check your refrigerator temp and it should be set at a normal refrigerator temp of 35 degrees. Then allow 12 hours to cool.
Fireplaces will be shut down and unavailable for use from May 1 to Oct 1.
Trash and recyclables all go in the trailer at the east entrance. Tie all bags shut and put in trailer. No fish guts allowed in garbage.
Pool hours are from 10am to 1/2 before sunset. No food or galls allowed in pool area. Pool is heated. If weather is colder than 65* it will not be open. Pool is open from Memorial Day to Labor Day.
Smoking/Vaping is not permitted in home or on decks of home. If vaping/smoking is detected as having occurred during a guests’ stay, a $950 cleaning fee will be charged to credit card on file for extra cleaning fees. Accidental damage protection plan will not pay for cleaning if smoking has occurred in the home
Absolutely NO pets are allowed If any pet(s) are found in or about the Rental Property will be grounds for expedited eviction and forfeiture of all monies paid. Company has the rights to collect a minimum of $950 fee per violation on credit card on file for any damages, extra cleaning done by pet while in premise of home. Charges will be charged to credit card on file. NO EXCEPTIONS!
No refunds or discounts will be provided due to inoperable appliances, gas grills, hot tubs, gas fireplaces, central heat and air conditioning or acts of any unforeseen circumstances, The Owner will make every reasonable effort to assure that such appliances will be and remain in good working order.
Grilling is prohibited on decks and balconies or directly under porches. A gas grill is provided with home as a extra amenity and convenience for guests’ use. Grills are required to be cleaned by guests’ after every use.
Fireworks are prohibited for all guests. NO Exceptions, this does not exclude July 4th stays.
Wi Fi and cable TV is FREE in the home. There are no full or partial refunds for internet or TV connections or equipment service issues.
Although every effort has been made for accuracy, White Birch Rental Properties LLC is not responsible for errors in this website and all descriptions and rates are subject to correction without notice.
Although every effort has been made for accuracy, White Birch Rental Properties LLC is not responsible for errors in this website and all descriptions and rates are subject to correction without notice.
Although every effort has been made for accuracy, White Birch Rental Properties LLC is not responsible for errors in this website and all descriptions and rates are subject to correction without notice.
